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- All rights reserved. Individuel Cosmetics is a trademark of Espit Sàrl
FAQ – WHAT OUR CUSTOMERS USUALLY ASK
2 options:
You can either visit one of our points of sale, where one of our individual experts will be conducting a skin analysis
OR
Click on the link for self-diagnosis to choose the right individual packages
Here are some links for the tutorials:
Inside you will find the capsules plan.
Click here
In addition – after completing this form for two years warranty, you will automatically receive a third-year warranty as benefit.
Definitely! Individuel capsules are completely sterile and under the strictest conditions. We put our customer’s safety a first priority and therefore investing our maximum effort and attention on this issue.
As for the device and the Technology head: One of the advantages of the Individuel Pro device – is that since the device – and the Technology heads are completely separate from each other (and from the capsule), there is no problem that more than one person will use them both.
NO. Once its opened it is for personal use only.A capsule is for a single use only.
Definitely possible to use this device together and separately with other devices and care products
If it’s possible for you to reach the point of purchase, you will receive an exchange device.If not,Please contact our customer service via contact form or by email [email protected]
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